Shipping policy

Our products are made fresh to order. Please allow 1–14 business days for processing before shipment (excluding weekends and holidays).

Selecting expedited shipping (such as Overnight or 2‑Day) applies only to the carrier’s delivery time after processing is complete. It does not shorten our processing time.

Customers are responsible for providing the correct shipping address at checkout. If entered incorrectly, Cleve Seamoss is not liable for delays, misdelivery, or loss.

Perishable items, such as Sea Moss Gel, require prompt pickup once delivered. We cannot issue refunds for products that spoil due to unattended deliveries.